(Source: www.businessinsider.sg)

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The Boston Consulting Group’s Hudson Yards office.
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Sarah Jacobs

When the New York-based staff of The Boston Consulting Group decided to leave the midtown office that had been their home since 2002, they knew they wanted to create a more comfortable, welcoming space.

The global management consulting firm, which was launched in 1963, was third on Glassdoor’s list of the best places to work in 2017. But since the old office’s interior design and architecture didn’t accurately reflect the personality of the company, they wanted to make sure their new office did.

“The best decision I made was to encourage the designer to push as far as she could go in terms of a non-corporate look and feel,” senior partner Ross Love told Business Insider during a recent visit to BCG’s new office in the Hudson Yards development of Manhattan. Love was part of the internal team that was tasked with overseeing the design of the new space.

The layout was designed with the “collision coefficient” in mind – an idea that Love got while visiting with Zappos founder Tony Hsieh.

“[Hsieh is] a bit of a guru on design … I went on a tour of Zappos out in Las Vegas, and he talked about how you could deliberately design an office to maximize the number of collisions [between people],” he said.

This, in theory, could create a more efficient work day, cutting down on the time spent on formal meetings, email replies, and phone calls. Ahead, take a tour of the new, thoughtfully-designed offices, where more than 500 New York-based BCG employees spend their days.

The BCG New York offices are located on the west side of Manhattan in Hudson Yards, the largest private real estate project in the US. While much of Hudson Yards is still under construction, its 17 million square feet of development are projected to be complete by the mid-2020s.

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A rendering of Hudson Yards.
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Copyright Related/Oxford

Source: Business Insider

Guests and clients will find a concierge desk and greeter when they arrive to the BCG office.

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Sarah Jacobs

Instead of a traditional receptionist, BCG designed a concierge desk that can accommodate various guest requests, like how to get to the closest subway or where to grab lunch. Without the usual barrier of a receptionist desk, the openness immediately creates a welcoming atmosphere.

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Sarah Jacobs

BCG is located on six upper-level floors of 10 Hudson Yards, taking up 193,295 square feet of space.

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Sarah Jacobs

The lobby acts as a central location for the internal stairwell, which allows you to access all of the floors.

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Sarah Jacobs

Employees are encouraged to take a coffee break or meet informally with another coworker at the High Line Cafe. Here, they can enjoy drinks from New York favorite Joe Coffee, as well as free breakfast and lunch.

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Sarah Jacobs

Love refers to the cafe space as the office’s “town square.”

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Sarah Jacobs

“We designed this as a horizontal town square, complemented by vertical town squares, which go up three floors,” Love said.

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Sarah Jacobs

If seating isn’t available in this main common space, employees can venture up the stairs and pick another comfortable spot to meet casually.

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Sarah Jacobs

Each floor has its own kitchen and dining table to either eat or spread out to get some work done.

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Sarah Jacobs

If you don’t want to go down to the High Line Cafe, you can make your own espresso. The baristas from Joe Coffee teach classes on how to make the perfect latte.

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Sarah Jacobs

There are also spaces near the windows to camp out with your laptop.

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Sarah Jacobs

All of these communal spaces contribute to the idea of collision between coworkers.

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Sarah Jacobs

“[Meeting] just all happens organically and naturally and without the need to set up a formal meeting or formal phone call,” Love said.

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Sarah Jacobs

As for more formal work stations, BCG offers convertible sit-to-standing desks in their open-seating floor plan.

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Sarah Jacobs

Employees can use a custom app to reserve desks, rooms, and lockers.

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Sarah Jacobs

These areas are known as the “neighborhood seating systems” and are appropriately named after New York City neighborhoods.

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Sarah Jacobs

There are more than 100 convertible rooms that can be rented out for a team meeting or brainstorm. Rooms can even be booked for weeks at a time in case there’s a major project in the works.

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The Garden Room
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Sarah Jacobs

“We refuse to call them offices because ‘offices’ implies personal ownership, and we’re trying to get people used to the idea that [they don’t own the space],” Love said.

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Sarah Jacobs

State-of-the-art video and audio capabilities are in all of the conference rooms, including this 24-by-6-foot display screen that acts as a touch-enabled digital canvas — perfect for big presentations.

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Project management specialist Michael Advani demonstrates how the touchscreen works.
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Sarah Jacobs

Local artists were commissioned to create unique works of art within the space.

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Sarah Jacobs

If employees are feeling restless, they can also book an elliptical room and work out.

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Sarah Jacobs

Or, if they need a quiet moment, there are places called “wellness rooms” that are available for sitting comfortably to gather your thoughts.

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Sarah Jacobs

For those arriving to the office straight from a red-eye flight (or if you simply need to freshen up), showers are available on the premises.

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Sarah Jacobs

In comparison to the company’s old office, the new BCG office has reduced the floor space per person by 32% while almost doubling the number of seats in collaborative spaces.

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Sarah Jacobs

“The underlying idea was to unlock the culture which was always there. People join BCG because they like the people, and the one thing we weren’t able to do in the [old office] was give expression to that in the work place,” Love said.

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Ross Love, senior partner.
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Sarah Jacobs

More Info: www.businessinsider.sg

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