The INSIDER Summary:
- A woman claims a United employee kicked her in the head.
- She said he told her she wasn’t allowed to sleep in the nondenominational chapel and didn’t want her to miss her flight.
- United said the employee is suspended while the matter is looked into.
Only days after a video that appeared to show an elderly man being shoved to the ground by a United employee surfaced, a woman now alleges that she was kicked in the head by a United worker.
Lindsey Urbani told Click2Houston that she was taking a nap at Houston’s Bush Intercontinental Airport when a United employee allegedly woke her by intentionally kicking her in the head.
According to Urbani, “I was woken up by someone kicking me in the head. I immediately got up and asked the person why he had did that.”
She said she was sleeping inside the airport’s nondenominational chapel (inside the United Airlines terminal) during a layover last Saturday night, flying from San Francisco to Belize. She claims that the United employee kicked her and told her she wasn’t allowed to sleep there, before setting up a prayer rug and praying.
When she asked him a second time why he kicked her, she said he told her that he didn’t want her to miss her flight.
In the video, she tearfully says, “I’m not sleeping, I feel completely violated. It’s honestly ruined my trip.” She also says that she has filed a police report and contacted the airline.
United provided a statement to Click2Houston about Urbani’s claim. “We have spoken with Ms. Urbani, and we are very concerned by the experience she shared with us. We are urgently reviewing the matter to further understand what happened. The employee has been suspended while we review the incident.”
This incident is the latest in a long list involving United. In April, footage of a United passenger getting forcibly dragged off the plane went viral. In the months following, passengers say they were bitten by scorpions, couples claimed to have been kicked off flights to their honeymoon, planes were filmed leaking fuel, and passengers were threatened with canceled flights for trying to film interactions with gate agents.
See the full interview with Click2Houston here:
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